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naidoov N

1 reviews | Active since Sept 2016

20 Oct 2016, 06:15

Poor quality product /customer service bad

<p>I have a Sumsung S6 phone ever since I bought phone been having an issues with the battery </p> <p>Battery last only 4 hours.The Sumsung customer service repair centre looks for all excuses not to open and repair phone .</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply20 Oct 2016, 11:31
Official

Hi Vinesh.

This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.

Regards,
Samsung Team