Poor quality product and service

<p>Early July i bought a Samsun J1 Cellphone.</p> <p>About three weeks later It continuously showed 100% battery.</p> <p> I returned it to Samsung in Vodaworld in midrand to be told by the manager it was now out of warranty and could not be replaced, or my money returned. I had to take it to a service centre in midrand to have it repaired . They initially wanted to charge for repairs but after a short heated discussion this was recinded. I was only then told the cell would be wiped clean for repairs.??</p> <p> </p> <p>I was never told to do a backup, and they did not bother to help in any way. I had to return to Samsung to have it recharged from my old phone. I understand that the CPA protects people like me who have a problem, but Samsumg does not agree.</p> <p> </p> <p>Keep away from samsung in Vodaworld.</p>