BD
Bonisiwe D
1 reviews | Active since May 2020
18 Feb 2025, 16:00
Poor Quality
I have never seen such low quality, my mother has owned a different fridge brand for about 10 years and has never experienced troubles, with mine which is barely new; hardly 5 years but giving me problems already, and with Sumsung useless support, I have to fix it myself.
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Samsung South Africa's replyOfficial
18 Feb 2025, 16:18Good day Bonisiwe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply18 Feb 2025, 16:18
Official
Good day Bonisiwe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM