Poor quality

I bought a Samsung television in November 2024 from TakeAlot. In March this year, 2026 the picture just we blurry. I contact their contract, Inyathi electronics and they help me to reset but still booked it for repair. A technician came to my home collected the TV and after two days they brought it and told they had to replace tbe DV board. Upon discovering that it was the FV board that was damaged, i then contacted Damsung direct examplaining my frustrations about the unit that a television set cannot work for 16 months and have to have a major part of it be replaced. I asked for a warranty extension and the sent me a warranty information. I still said them I understand you terms but it is only fair that you meet me halfway.

I am very disappointed with their service and more disappointed with the quality of their products.

As I am writing, Samsung did not responding to my last email were I requested an extension of the warranty on the unit.