SC
Shenita C
1 reviews | Active since Apr 2022
15 Apr 2022, 18:56
Poor products from samsung
I have purchased a Samsung core 3 AUGUST 2021 from Takelot and it has been freezing ,you can't go into setting as it immediately kicks you out ,the phone must be charged twice a day .....this is pathetic. SAMSUNG MUST SORT THIS OUT ASAP
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Replies (2)
Samsung South Africa's replyOfficial
15 Apr 2022, 19:54Good evening Shenita,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Samsung South Africa's reply15 Apr 2022, 19:54
Official
Good evening Shenita,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Samsung South Africa's replyOfficial
18 Apr 2022, 09:28Thank you for posting your comment.
We have sent you feedback via email to the email address you provided on this post.
We have sent you feedback via email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
:^SS
Kind Regards,
SamsungZA
:^SS
Samsung South Africa's reply18 Apr 2022, 09:28
Official
Thank you for posting your comment.
We have sent you feedback via email to the email address you provided on this post.
We have sent you feedback via email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
:^SS
Kind Regards,
SamsungZA
:^SS