1 reviews | Active since May 2017
Poor Product Supply
<p>I bought my new samsung S8 on contract on 22nd April 2017. At matlosana mall. I registed myself om the samsung mobile care. On the 18th May 2017 my phone fell on the screen. It has a cover on and a protector. On the 19th May 2017 i called almost 10 stores for a repair on my phone. All the stores that i called HAD NO STOCK. and the stores they refer me to NO STOCK. Even samsung can give me an answer when will there be stock available.</p> <p> </p> <p>How do you launch a phone. If there is no accesories available. I really think this is poor product supply of this new phone </p> <p> </p> <p>I really want his matter urgent to be sorted out </p> <p> </p> <p>Regards </p> <p>Marisca Coetzer </p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
