SB
Shelley B

1 reviews | Active since Jan 2017

03 Jan 2017, 11:32

Poor product quality

<p>Hi, I'm very disappointed in Samsung. I purchased a new Samsung smart curve tv late 2015. Subsequently I had to take it in for repairs twice. Now yhit has gone totally blank and i had to taie it too the dealer again.after almost 3 weeks im informed that the motherboard has packed up and theres not one available in the country!!!***!!!losing my faith in samsung</p> <p> </p> <p> </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply03 Jan 2017, 14:58
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our Voice of customer team under reference number:***.

A senior customer service executive will contact you with advise on this matter.

Regards,

SamsungSA