LM
Luyanda M

1 reviews | Active since Feb 2023

07 Feb 2023, 16:30

Poor product

Lack of accountability for a faulty product and wanting the customer to remain with that product.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply07 Feb 2023, 16:32
Official
Good day Luyanda,
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA 
;^NM