Poor Poor Service

Deciding to replace my kitchen appliances I thought it prudent to buy a new Samsung double door fridge with a water and ice dispenser, a new dishwasher and a combination washer and dryer. All Samsung because of design and function. I bought the dishwasher, a DW60M5060FS as the first purchase. Two weeks later, it broke. Three week after that, Samsung decided that as they don’t have stock to replace or to fix the dishwasher that it must be returned to the place of purchase. They, without even hesitating, made it my problem to now return the product. No attempt even on providing a service for their defective product. So, be aware, Samsung will make it your problem to replace or return a large product like a dishwasher. Because of this poor service, extremely long wait for a decision and not showing any real concern to support their product I will definitely not be replacing any items with Samsung. Really disappointed.