KK
Kgothalo K

1 reviews | Active since Aug 2024

15 Dec 2024, 09:58

Poor poor poor

WHAT A BAD DECISION I TOOK TO BUY FROM SAMSUNG ONLINE STORE I BOUGHT A TABLET FOR MY DAUGHTER WHO IS 3 YEARS OF A ON THE 25TH OCT TILL THIS DAY I HAVE NO RECIEVED MY TABLET WHEN I PHONE I BRING SENT FROM ONE PILLAR TO POST YET I'M STILL PAYING PAY JUST NOW FOR SOMETHING I DON'T HAVE I'M BEING TOLD SKYNET IS UNDERINVERSTIGATION. DRIVER NEVER DELIEVED NEXT THING WHEN I CHECK ONLINE THEY WRITE DELIEVED TO WHO??? I JUST WANT MY TABLET OR DO A REFUND DO 8 CAN MOVE FORWARD WITH THIS CAUSE TRUTH BE TOLD MY ID WAS BEVER SCANNED TO SHOW I NEVER RECEIVED ANYTHING I WOULDN'T RECOMMEND ANYONE TO SAMSUNG HONESTLY FOR ME THIS IS POOOOR SERVICE AND WORST OF ALL POOOOR COMMUNICATION

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply16 Dec 2024, 07:53
Official
Good day Kgothalo

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
  
We have noted your concerns, and we are currently investigating the matter further. 
  
Your complaint has been assigned to our escalations department and we will be in contact with you. 
  
 Kind Regards, 
 Samsung ZA
^KK