JN
Joalane N
1 reviews | Active since Jun 2014
01 Dec 2015, 20:54
POOR PEOPLE SKILLS AND HANDLING OF CLIENT'S NEED43
MY PHONE HAS BEEN WITH THEM FOR THE PASSED 2 MONTHS WITH NO FEED BACK AND LITTLE LESS INTEREST FROM THE SAMSUNG HEAD OFFICE AND REPAIR CENTRE IN 14TH AVENUE I AM PURELY DISGUSTED BY THE SERVICE I HAVE RECEIVED FROM SAMSUNG AND ITS EMPLOYEES. THULI, KAYLEY, LORRAINE, PRECIOUS AND THANDO BOTH FROM HEAD OFFICE.
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Samsung South Africa's replyOfficial
02 Dec 2015, 08:40Hello Joalanen,
This is to acknowledge receipt of your complaint.
The query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
The query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise.
Regards
Samsung Team
Samsung South Africa's reply02 Dec 2015, 08:40
Official
Hello Joalanen,
This is to acknowledge receipt of your complaint.
The query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
The query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise.
Regards
Samsung Team