POOR NO CARE SERVICE FROM SAMSUNG

We bought a SAMSUNG ipad in Thailand.Arrived in SA and it was flickering.Informed guarantee does not apply despite Samsung being an international product.We went to Samsung store Brooklyn and theya dvised they can repair at cost of R3459-00.Amount was paid and Samsung retained product in Nov14 for repair.Months went by with no feedback and received reapired item in FEB 15 via courier to East London.<br> Item was couriered with a flimsy bubble wrap in a plastic envelope and upon opening the entire screen was cracked.We had to return the item again and recived it in MARCH 15 ,item is still flickering and not charging.<br> Samsung are just not interested in solving the problem.