NB
Nicholine B
1 reviews | Active since Aug 2017
08 Aug 2024, 14:10
POOR MAINTENANCE POOR CUSTOMER SERVICE
My washing machine was taken for repairs 3weeks ago they brought it back today and still it’s not functional and yet they refuse to reimburse me nor issue a new device they are busy playing hide and seek with the repair centre don’t go for Samsung they will drain y’all’s peace 🤞🏽Nomazizi said they cannot reimburse a unit that was functional and yet the unit is not functional. Hai Shem Samsung ningamaqola y’all are ****mers
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Samsung South Africa's replyOfficial
08 Aug 2024, 14:13Good day Nicholine
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply08 Aug 2024, 14:13
Official
Good day Nicholine
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM