1 reviews | Active since Feb 2017
Poor finish on product and zero customer service
<p>On 9Feb i posted regarding my S5 chrome layer peeling i was promised to be contacted and that to date never happened......DISGUSTEDl.....NO RESPONSE AS PROMISED....FROM 9TH FEBRUARY TILL NOW 27TH APRIL NOT BEEN CONTACTED AS PROMISED...IS THIS THE TYPE OF SERVICE SAMSUNG OFFERS ITS CUSTOMERS ???????</p> <p>********** MR DEEDAT</p>
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This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
Hello it has not happened since February I'm rather sceptical it shall now... **********
Hello it has not happened since February I'm rather sceptical it shall now... **********