Poor dissapointing quality on S5
<p>My Samsung S5 is losing its chrome finishing on its side and rim,why is such poor quality used.Why add to a phone a chrome layer that wears out with regular use and I'm so carefull with my phone...mechanically it works fine but this patches of silver trim fading makes it cosmetically inferior in ways.I wonder if I'll get feedback from samsung south Africa as I love the brand but depending on this post I may have to look to other manufacturers soon in my next purchase </p>
Good day Faadil,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA
Good day Faadil,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA
DISGUSTED.....NO RESPONSE AS PROMISED....FROM 9TH FEBRUARY TILL NOW 27TH APRIL NOT BEEN CONTACTED AS PROMISED...IS THIS THE TYPE OF SERVICE SAMSUNG OFFERS ITS CUSTOMERS ???????
********** MR DEEDAT
DISGUSTED.....NO RESPONSE AS PROMISED....FROM 9TH FEBRUARY TILL NOW 27TH APRIL NOT BEEN CONTACTED AS PROMISED...IS THIS THE TYPE OF SERVICE SAMSUNG OFFERS ITS CUSTOMERS ???????
********** MR DEEDAT