LP
Laren P
1 reviews | Active since Sept 2024
19 Nov 2025, 22:03
Poor delivery service by Samsung south africa.
I contact the store about poor delivery service and that when samsung delivered my order they were extremely rude to my parents and even damaged their cupboards when moving the items we purchased into the house. I emailed samsung about the issue and all I got was an automated response and no way forward. I've been a loyal Samsung customer for many years and I am extremely upset by the way in which they've handled my complaint.
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Samsung South Africa's replyOfficial
20 Nov 2025, 07:55Good day Laren
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Samsung South Africa's reply20 Nov 2025, 07:55
Official
Good day Laren
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM