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www.selloj www.selloj
1 reviews | Active since Aug 2016
06 Jun 2024, 09:56
Poor customers services. Very Poor
I need to return an item and had a chat with their online consultants and they confirmed they have logged the return for product. The return hasn't been processed and they have a 14 day return policy. There is nothing happening no email nothing their number *** doesnt go through. Can someone assist here because I need to return this and get my refund. Order ZA***. I have even sent an email ***
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Samsung South Africa's replyOfficial
06 Jun 2024, 10:01Good day, Sello.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA;^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA;^NP
Samsung South Africa's reply06 Jun 2024, 10:01
Official
Good day, Sello.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA;^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA;^NP