LP
Llewelyn P
1 reviews | Active since Nov 2013
17 Feb 2015, 10:54
POOR CUSTOMER SERVICES
My Samsung Galaxy S4 was replaced by Samsung Head office after really struggling with it at the SAMRT Centre in Constantia as they could NOT repair it and could not do much \Hands are tied"as they are merely a FRANCHISE store of SAMSUNG SA. Eventually my phone was replaced"
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Samsung South Africa's replyOfficial
17 Feb 2015, 17:06Hello llew1,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
Samsung South Africa's reply17 Feb 2015, 17:06
Official
Hello llew1,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa