SR
Shaun R
1 reviews | Active since Jan 2021
15 May 2024, 23:32
Poor Customer Service - Online Store
Queried Accessories for the Galaxy Watch 6 44mm on all Social Media sites and then via email on 10-03-2024 and still there has been no proper feedback when the Online Store will receive more Accessories, not only for the Watch, but the Galaxy S24+, Car Chargers, etc.
'***' '***' Email sent on 10-03-2024 - ***
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Replies (1)
Samsung South Africa's replyOfficial
16 May 2024, 07:54Good day Shaun
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply16 May 2024, 07:54
Official
Good day Shaun
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM