Poor customer service by sumsung

I contacted sumsung for my televios as it was not working, the problem. Was the volume will sometimes be working and after a while not working.

They sent one of their technicians to come fix or see what the problem. He told my wife that the are ****roaches inside the TV and told her the cover is null and void or cancelled.

I said no problem but when I arrived home I found that there is a doted line that separated my TV in half. And I contacted sumsung and they said they will come fix it. And from that they they never came.

My TV before it was opened by their technician was not having a line, and I want my television being fixed. I have waited enough and if they don't I will meet them at court because I bought that television and I cannot be left without enjoying it. They can go away with their warranty but my television must be left in the condition they found it.