MB
Muhammad B
1 reviews | Active since Jan 2022
05 May 2022, 11:00
Poor customer service
Im still waiting for Samsung to get back to me, the experience has been horrible and staff just really unhelpful, always promising a call back and get back to my emails. Just empty promises
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
05 May 2022, 11:06Good morning Muhammad ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply05 May 2022, 11:06
Official
Good morning Muhammad ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's replyOfficial
05 May 2022, 12:33Your query has been escalated, please wait for feedback .^NM
Samsung South Africa's reply05 May 2022, 12:33
Official
Your query has been escalated, please wait for feedback .^NM