JR
JULIAN R
1 reviews | Active since Apr 2009
07 Nov 2022, 22:31
Poor customer service
No follow up on faulty tv from Samsung. One would expect a world renown brand like Samsung to follow up on poor service, but until now nothing. I would warn people not to be to eager to buy any Samsung products. Unfortunately quality is lower than we think.
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Samsung South Africa's replyOfficial
08 Nov 2022, 07:27Good day, Julian,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Samsung South Africa's reply08 Nov 2022, 07:27
Official
Good day, Julian,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL