NB
Nadine B
1 reviews | Active since Feb 2017
06 Dec 2024, 13:15
Poor customer service
2 online orders in a space of 2 weeks and both times delivery was an issue This time the driver refused to give me the order Samsung acts like bad service is okay coz they don't even care about their customers Pathetic customer service
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
06 Dec 2024, 13:16Good day Nadine
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply06 Dec 2024, 13:16
Official
Good day Nadine
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
NB
Nadine B's updateReviewer Update
09 Dec 2024, 16:07Surprise Surprise
Problem Still hasn't been sorted
Problem Still hasn't been sorted
NB
Nadine B's update09 Dec 2024, 16:07
Reviewer Update
Surprise Surprise
Problem Still hasn't been sorted
Problem Still hasn't been sorted