1 reviews | Active since Aug 2016
Poor Customer Service
<p>I've been waiting since 20th Feb 2017 for a response or update on my query n the store manager @ Eastgate Samsung store only called me once and said he will get back to me within a week with a response and now its been +/- 4 weeks waiting for his response n when i call the store im told he is not @ wor****!</p>
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.