HN
Housewife N
1 reviews | Active since Jan 2013
27 Sept 2022, 06:50
Poor customer care
I wrote about Samsung buy and get before. And my issue was briefly resolved. And whenever I try to contact their whatsapp customer service. They don't respond. I'm frustrated. I need someone to help me with the BUY AND GET vouchers. Can someone contact me please
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Samsung South Africa's replyOfficial
27 Sept 2022, 06:59Good day,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Samsung South Africa's reply27 Sept 2022, 06:59
Official
Good day,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL