KC
Kyle C
1 reviews | Active since Apr 2015
19 Apr 2015, 21:09
Poor battery life and over heating
Poor battery life. Charge the phone to 100% and within an hour it is 50%. The phone then shuts down instantly. The battery is swelling now and over heating. Such an expensive phone and such poor quality. Samsung has already replaced a charging module which they said was a common fault. Why cant Samsung notify people of all the faults they have with their phone before we buy it, I don't think I will be buying a Samsung again.
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Replies (1)
Samsung South Africa's replyOfficial
23 Apr 2015, 10:07Hello kyle_chetty,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
Samsung South Africa's reply23 Apr 2015, 10:07
Official
Hello kyle_chetty,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA