oB
odette B
1 reviews | Active since Sept 2012
29 Dec 2015, 15:50
Poor after service delivery
Samsung dishwasher not even 1 year old stopped working with an error code displaying but the so called agents in PE need to do trouble shooting, no trouble shooting is going to fix a broken heat pump if only the agents will actually attempt to call me after attempting to get it fix for almost 3 weeks now. What a joke, my dishwasher is now an ornament.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
30 Dec 2015, 08:27Hello pikin,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply30 Dec 2015, 08:27
Official
Hello pikin,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team