BH
Brett H
1 reviews | Active since Jan 2022
26 Jan 2022, 13:34
Poor after sales service
I logged a service request for my 58" Samsung TV that is still under guarantee almost 3 weeks ago. My service requests keep on getting cancelled. I have called your service center and the matter has been escalated twice and yet still nothing gets done. Please advise.
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Samsung South Africa's replyOfficial
26 Jan 2022, 13:36Good day Brett ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply26 Jan 2022, 13:36
Official
Good day Brett ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM