DSMR
Dhanabagiam S. Mesa Rodriguez
1 reviews | Active since Mar 2009
30 Aug 2015, 18:46
Poor after sales service
I took my Samsung S3 Mini (Which is still under warranty) for repairs last Sunday 23rd August. I was told that my phone needed a new main board and that it would be ready in a week. When I called Samsung on Friday I was told that they were experiencing a \spares crisis"and they could not tell me when the phone would be ready. If this was Europe"
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Samsung South Africa's replyOfficial
31 Aug 2015, 12:38Hello dollymes,
Thank you for voicing your complaint through to Samsung Electronics South Africa. We would like to apologize to you for the inconveniences received regarding your repair. We will look into this and advise you accordingly.
Kind Regards
Samsung South Africa
Thank you for voicing your complaint through to Samsung Electronics South Africa. We would like to apologize to you for the inconveniences received regarding your repair. We will look into this and advise you accordingly.
Kind Regards
Samsung South Africa
Samsung South Africa's reply31 Aug 2015, 12:38
Official
Hello dollymes,
Thank you for voicing your complaint through to Samsung Electronics South Africa. We would like to apologize to you for the inconveniences received regarding your repair. We will look into this and advise you accordingly.
Kind Regards
Samsung South Africa
Thank you for voicing your complaint through to Samsung Electronics South Africa. We would like to apologize to you for the inconveniences received regarding your repair. We will look into this and advise you accordingly.
Kind Regards
Samsung South Africa