CP
Clement P
1 reviews | Active since Dec 2019
01 Dec 2019, 15:16
Poor after sales customer service from Samsung S.A
Very poor customer care from service consultant Shawn. He never got back to my query and I was left to deal with a broken product on my own. I'll be taking my business elsewhere in the future.
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Replies (3)
Samsung South Africa's replyOfficial
01 Dec 2019, 15:21Good day Clement
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team: ^MM
Samsung South Africa's reply01 Dec 2019, 15:21
Official
Good day Clement
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team: ^MM
CP
Clement P's updateReviewer Update
01 Dec 2019, 15:26Yet again, I await a response from you Samsung. ????
CP
Clement P's update01 Dec 2019, 15:26
Reviewer Update
Yet again, I await a response from you Samsung. ????
Samsung South Africa's replyOfficial
10 Dec 2019, 13:42Hi Clement
Please send us a private message with your contact details or alternatively email us on tellus @samsung .com.
Please send us a private message with your contact details or alternatively email us on tellus @samsung .com.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's reply10 Dec 2019, 13:42
Official
Hi Clement
Please send us a private message with your contact details or alternatively email us on tellus @samsung .com.
Please send us a private message with your contact details or alternatively email us on tellus @samsung .com.
Kind regards,
The SamsungSA Team:^LZ