Polite but Useless. Only care about sales but not support !

I took my R8000 monitor into their authorised repair centre in Cape Town (Liptronics) for a small fault. A few days later they had a fire and it was completely destroyed. Liptronics were not interested and refused to recompense me. I tried numerous times to raise this with Samsung. Always polite but never returned calls, never offered to help. Just always said "we'll get back to you" and never did. Polite but useless. I will never buy Samsung products again as there is no service or support in the Western Cape and Samsung doesn't care. Just check out the reviews for Liptronics and you will see what I mean.