AW
Arnel W

1 reviews | Active since Apr 2019

11 Apr 2019, 14:22

Plexus Samsung

Worst service ever Have taken our UPS 7 months ago and never returned it. They refuse to return calls or mails, Also have account queries dating back months ignored I want someone from Samsung head office to contact me as Plexus Samsung are nothing but a joke.

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply11 Apr 2019, 14:53
Official
 Good day Arnel
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
  
A senior customer service executive will contact you with further advise on this matter. 
Regards,
SamsungSA:^TM
Samsung South Africa
Samsung South Africa's reply11 Apr 2019, 17:11
Official
Good day Arnel
Herewith your reference number:    
***
 
SamsungSA:^LZ