AN
Attie N

1 reviews | Active since Nov 2018

03 Jul 2024, 13:54

Plex a no Go, Pathetic

If you were thinking of downloading Plex for movies and home entertainment, I would advise you not to.

They don’t have customer service and don’t respond to emails or queries. My service is now down for more than a month and they couldn’t care less

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply03 Jul 2024, 14:03
Official
Good day Attie
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
;^NM
AN
Attie N's update07 Jul 2024, 14:16
Reviewer Update
And yet to date the issue has still not been resolved. Plex Lycan5226 is still offline.