1 reviews | Active since Feb 2014
Please reconsider getting any curved screen Samsung phone
If you ever consider getting a new Samsung phone with one of those curved screens, reconsider!! The screen design looks very fancy but adds nothing to the use of the phone. These screens crack the first time they fall by accident and then the whole screen goes. My husband had a Samsung S8 for a few months (4maximum) when the screen cracked in his pocket. I had my Samsung S9 for 3 months when I dropped it by accident and the screen cracked. My screen started developing dead spots all over and now I cannot use the phone at all due to a small crack on the curve. To repair the S8's screen is R4000 and the S9's screen repair is R4500. I do not understand how this is fair to the user. We are those people that spend at least R500 on a phone cover to make sure that our phones are protected when dropped, however, I could not find a phone cover that will protect the whole phone including the curved screen. I really do think that Samsung should be held accountable for this.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
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SamsungSA:^MS
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SamsungSA:^MS
