Play store not working

Item: Samsung South Africa
Rating: 1
Author: Mbele H

I bought a sumsang j4 core few weeks back i have managed to download whatsapp via google account but what suprises me is that i cannot download any app via play store...i have data and network coverage is ok ...what could be a problem because i couldnt get help from vodacom

Helpful (0)

Replies (3)

Samsung South Africa's replyOfficial

18 Jun 2019, 19:54

Good day

We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^MC

Samsung South Africa's reply18 Jun 2019, 19:54

Official

Samsung South Africa's replyOfficial

19 Jun 2019, 05:53

Good day Mbele
Herewith your reference number:
***
SamsungSA:^AH

Samsung South Africa's reply19 Jun 2019, 05:53

Official

Good day Mbele
Herewith your reference number:
***
SamsungSA:^AH

Samsung South Africa's replyOfficial

19 Jun 2019, 05:55

Good day Mbele
Herewith your reference number:
***
SamsungSA:^AH

Samsung South Africa's reply19 Jun 2019, 05:55

Official

Good day Mbele
Herewith your reference number:
***
SamsungSA:^AH