TS
Tony S
1 reviews | Active since Mar 2009
28 Jan 2016, 11:44
Plasma screen
Bought a Samsung 50' plasma screen in FEB 2011.<br> +/- 1 year 3 mths latter on the screen got a bad fault.<br> JUNE 2012 SAMSUNG replaced the panel (no charge) because the screen missed the 12 mths guarantee by a bit.<br> +/- 16 moths later on (SEPT 2013) it packed up again with the same fault. Samsung replaced again the panel
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Samsung South Africa's replyOfficial
28 Jan 2016, 12:48Hello ynotamil,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
Samsung South Africa's reply28 Jan 2016, 12:48
Official
Hello ynotamil,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A