DS
David S

1 reviews | Active since Jan 2013

24 Nov 2016, 13:00

PLASMA PROBLEM

<p>I HAVE A SAMSUNG PLASMA TV 55 INCH.THIS TV IS ABOUT 2,5 YEARS OLD.THERE IS HORIZONTAL LINES ON THE RIGHT HAND SIDE AND WHEN I CALLED SAMSUNG I WAS TOLD TO GET HOLD OF A TECHNICIAN IN BOKSBURG TO BE TOLD THAT IT COULD BE BETWEEN 12K AND 15K TO FIX.THIS TV DIDNT EVEN COST ME THAT NEW.GOODNESS ME HOW LONG IS A PLASMA SUPPOSED TO LAST?ID RATHER BUY A CHEAPER ONE AND REPLACE EVERY 5 YEARS.LOOKS LIKE I MUST CHANGE MY BRAND OF APPLIANCES.</p>

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Replies (3)
DS
David S's update25 Nov 2016, 09:38
Reviewer Update

FINAL PRICE FOR THE REPAIR.11K.NOW I RECORD HOW I AM GOING TO PUT A BRICK THROUGH THE SCREEN AND U TUBE IT.HISENSE HERE I COME TO BUY.

Samsung South Africa
Samsung South Africa's reply25 Nov 2016, 11:44
Official

Good day David,

We have noted your concern, thank you for bringing this matter to our attention.We have referred this matter to our Complaints division who will be in contact with you in this regard.Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***

Kind regards

Samsung SA

DS
David S's update30 Nov 2016, 11:34
Reviewer Update

SAMSUNG PLEASE DONT CONTACT ME AS YOU ARE WASTING YOUR TIME.I HAVE DISPOSED OF THE PLASMA AND GONE FOR ANOTHER BRAND.BRILLIANT CHOICE AFTER SEEING ALL THE COMPLAINTS ON HELLO PETER ABOUT SAMSUNG AND MY FEEDBACK ON MY ISSUE.