NPn
N.H Phalane nhphalane
1 reviews | Active since Mar 2022
06 Sept 2023, 21:44
Phone wont connect to Android Auto and your consultants arent helping
I have been calling and emailing for help with my Samsung A54 that doesnt connect to Android Auto. What else must one do to get help really? Its been weeks, i spoke to two of your consultants who wouldnt help too. What must happen now?
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
07 Sept 2023, 08:02Good day N.H
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply07 Sept 2023, 08:02
Official
Good day N.H
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's replyOfficial
08 Sept 2023, 09:53Dear N.H
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply08 Sept 2023, 09:53
Official
Dear N.H
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
NPn
N.H Phalane nhphalane's updateReviewer Update
08 Sept 2023, 10:51Good day
I rep**** to that email yesterday already. I dont understand why i am getting this reply.
I rep**** to that email yesterday already. I dont understand why i am getting this reply.
NPn
N.H Phalane nhphalane's update08 Sept 2023, 10:51
Reviewer Update
Good day
I rep**** to that email yesterday already. I dont understand why i am getting this reply.
I rep**** to that email yesterday already. I dont understand why i am getting this reply.