MM
Mary M
1 reviews | Active since Jan 2020
23 Sept 2023, 11:10
Phone under 24months warranty but im getting round arounds for it to be fixed phone not even 7months old Or a year
I haven't received any positive feedback from samsung regarding my phone tidimalo the manager please get back to me.
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Replies (2)
Samsung South Africa's replyOfficial
23 Sept 2023, 11:11Good day Mary
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply23 Sept 2023, 11:11
Official
Good day Mary
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's replyOfficial
23 Sept 2023, 12:12The issue has been escalated we will inform you once the matter has been resolved. Please wait for feedback.^NM
Samsung South Africa's reply23 Sept 2023, 12:12
Official
The issue has been escalated we will inform you once the matter has been resolved. Please wait for feedback.^NM