ZZ
Zanele Z
1 reviews | Active since Jul 2018
12 Sept 2021, 01:45
Phone quality
I am so disappointed in Samsung. I just got a contract phone Samsung S20 Fe and already the botton on the side are not working with one out already in just 4 weeks.i regret upgrading from an A70 to S20fe I should have taken Huawei. The was no accessories, and the quality of the phone is just beyond disappointing
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Samsung South Africa's replyOfficial
13 Sept 2021, 09:52Good day Zanele ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply13 Sept 2021, 09:52
Official
Good day Zanele ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM