jT
jade T

1 reviews | Active since Jan 2016

24 Jan 2016, 12:54

Phone not working

After my Samsung s6 edge plus came back from having the screen replaced it is not working and no one is able to help. From the customer centre on 14th avenue to a technician at clearwater, no one can help and now I sit without a working phone due to their lack of interest and willingness to help. My phone was in working order before it when in to have the screen replaced and now it's not. Pathetic service received all round.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply24 Jan 2016, 15:28
Official
Hello jadieturner,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Regards

Samsung SA