BH
Byron H

1 reviews | Active since May 2017

26 May 2017, 14:03

PHONE NOT EVEN IN AND THE SERVICE IS ****!

<p>Can't get hold of your "dedicated" smart center in Lynwood on (010) ********** , you call and you just get disconnected, reception, feedback, sales, everything. I want to take my phone in but how the hell can you get "quick, face-to-face attention and problem-solving from our on-site experts" if they don't even answer their calls??? </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply22 Jun 2017, 13:41
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number:*** .

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA