AM
Agobakwe M
1 reviews | Active since May 2013
01 Oct 2015, 09:02
Phone extremely slow
Hi<br> <br> just recently purchased couple of Samsung J1 (SM-J100H) phones.<br> <br> i should say that it is by far the worst phone you guys could ever come up with. From the first boot of the phones, things were constantly slow to happen. There were stutters throughout the interface, with animations not at all smooth most of the time. Apps were slow to launch as well, though this was more an issue on some of Samsung's inbuilt apps rather than third-party ones.<br> Not even cache / memory cleaning app can help with the \slowness".<br> <br> what happened ?"""
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Replies (1)Samsung South Africa's replyOfficial
01 Oct 2015, 09:55Hello Agobakwe,
We acknowledge your comments posted on the Hello Peter Consumer Website.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for ways to improve and I thank you for pointing these out to us.
We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
We acknowledge your comments posted on the Hello Peter Consumer Website.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for ways to improve and I thank you for pointing these out to us.
We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
Samsung South Africa's reply01 Oct 2015, 09:55
Official
Hello Agobakwe,
We acknowledge your comments posted on the Hello Peter Consumer Website.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for ways to improve and I thank you for pointing these out to us.
We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
We acknowledge your comments posted on the Hello Peter Consumer Website.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for ways to improve and I thank you for pointing these out to us.
We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
