LM
Letlhogonolo M
1 reviews | Active since Apr 2019
27 Sept 2022, 07:54
Phone died
Dec 20, 2021, 10:24 AM Hi, Samsung I took a cell phone contract phone with Vodacom on May 2021. The phone does not have any damage of any sort but yesterday I slept while it was working but this morning I woke up to a dead phone, I tried charging with my different Samsung adapters but it would not work, I am sure the phone must be still under warranty
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Samsung South Africa's replyOfficial
27 Sept 2022, 07:57Good day, Letlhogonolo.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Samsung South Africa's reply27 Sept 2022, 07:57
Official
Good day, Letlhogonolo.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL