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lisa.bartizal lisa.bartizal
1 reviews | Active since Sept 2016
27 Nov 2017, 18:05
Phone broke after 2 months. Waiting 1 month for repairs
After 2 months my phone's motherboard gave in. I took it to Samsung The Grove. I have been waiting for a month and everytime I call they say they haven't received the parts yet.
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Samsung South Africa's replyOfficial
29 Nov 2017, 18:00This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
Samsung South Africa's reply29 Nov 2017, 18:00
Official
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA