1 reviews | Active since May 2016
Phone back from repairs without sim card tray !!!!!
<p>Sent my device in for repairs at Samsung, firsty their service was terrible (as per previous hellopeter posts) but when i received it back and went home i noticed that they did not put my sim card tray back in. I've paid R4621 for the devices repairs now i cannot use the device as i cannot put the sim card in the slot. The gentleman st the store says you can trust Samsung its proper repairs, this is not like going to Fordsburg to repair a phone yet theres a **** part on my phone missing !!! What the hell</p>
Hello Chad Brown
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number: ********** 017
Regards
Hello Chad Brown
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number: ********** 017
Regards
Till today nothing has been done regarding this mater by Samsung !!
Till today nothing has been done regarding this mater by Samsung !!