pC
power C
1 reviews | Active since Aug 2018
08 Oct 2022, 16:57
phone ***
What a bad experience with Samsung S22 ultra. After an upgrade from Samsung S21 ultra. Samsung S22 is a useless phone i have ever bought. It doesn't accommodation other phone applications that you can use on S21. It can easily freeze anytime. It can not Open emails that you can open on S21. I visited Samsung mall of Africa more than five times trying to recover phone problems from the day i bought the phone. The technicians have tried but still no joy . My advice is stay away from Samsung S22 Ultra
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Replies (2)
Samsung South Africa's replyOfficial
10 Oct 2022, 07:39Good day, Power,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Samsung South Africa's reply10 Oct 2022, 07:39
Official
Good day, Power,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
pC
power C's updateReviewer Update
11 Oct 2022, 09:07It's pity the so called investing team is as bad as their Samsung S22 ultra. Imagine someone From Samsung calls to tell you a phone which is less than a month is going under repair for me to use it . It's like spending R31000.00 for a second Hand phone. If i had problems with a new phone what more a repaired one. Any It's a forced sale or **** business being run by Samsung. The world should be careful of companies that sales the adverts other than The product like the way they busy doing on Samsung S22 ultra. Apps not compatible, email opening not compatible and freezing time and again. If you are a Samsung User i kindly advise not to upgrade since S21 ultra is far better than S22 ultra
pC
power C's update11 Oct 2022, 09:07
Reviewer Update
It's pity the so called investing team is as bad as their Samsung S22 ultra. Imagine someone From Samsung calls to tell you a phone which is less than a month is going under repair for me to use it . It's like spending R31000.00 for a second Hand phone. If i had problems with a new phone what more a repaired one. Any It's a forced sale or **** business being run by Samsung. The world should be careful of companies that sales the adverts other than The product like the way they busy doing on Samsung S22 ultra. Apps not compatible, email opening not compatible and freezing time and again. If you are a Samsung User i kindly advise not to upgrade since S21 ultra is far better than S22 ultra