Perthetic service From Samsung Head office Management ( JHB )

<p>Around april 2017 my Samsung A5 was booked in at Samsug Nandi drive, the following was replaced on my device : </p> <p>1- LCD</p> <p>2- Front Camera</p> <p>3- USB Port</p> <p>4- Main Board</p> <p> </p> <p>Which basically means i have a new device as 4 of the main components have been replaced, 2 months later I started experiencing the Same issues with my device I had then taken it back to Samsung and explained to them this is the problem, I had contacted Samsung head office to inform them of what is going on with the device and would want them to investigate and provide me with feedback (Which never happened). After an email war with the management team of Samsung head office SA, they had advised me to use the phone and should the problem occur they will then test the device once again.</p> <p>2 months later the device is giving me problems once again, SO some bright spark at Samsung SA head office decides to use a report/test which was conducted on my device in June to pass a verdict that nothing can be done by Samsung!</p> <p>1- Is this the kind of aftersales people can expect from Samsung?</p> <p>2- Does Samsung provide training for the staff especially the management team???</p> <p>I personally will never purchase another Samsung product!</p> <p> </p>