SK
Sandiswa K
1 reviews | Active since Sept 2023
25 Nov 2025, 14:09
Patience
Placed an order over the weekend. Delivery during the order was promised for the 25th Nov. I received a call on the 24th Nov, stating that the product I ordered is put of stock and they are awaiting stock.
I haven't received any further feedback from you concerning the stock availability and when I possibly might get my order.
I'd appreciate feedback concerning the possibility of stock arrival and ETA of my order post receiving the awaited stock.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
25 Nov 2025, 14:46Good day Sandiswa ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Samsung South Africa's reply25 Nov 2025, 14:46
Official
Good day Sandiswa ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
SK
Sandiswa K's updateReviewer Update
25 Nov 2025, 15:53I just received an email stating the orde has been canceled. I did not authorize not request a cancelation.
I asked for an update on my order.
I asked for an update on my order.
SK
Sandiswa K's update25 Nov 2025, 15:53
Reviewer Update
I just received an email stating the orde has been canceled. I did not authorize not request a cancelation.
I asked for an update on my order.
I asked for an update on my order.