FD
Faranaaz D

1 reviews | Active since Oct 2021

17 Jul 2024, 13:25

Pathetic *********** staff and service

Samsung service centre is the WORST!!

NOBODY ANSWERS THE CALL AND THE ONE TELLS A BETTER LIE THAN THE OTHER!! MY BRAND NEW WASHING MACHINE GAS JUST VANISHED INTO THIN AIR

NO CORRESPONDENCE NO CUSTOMER SERVICE

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply17 Jul 2024, 13:28
Official
Good day Faranaaz

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
;^NM